hantu Privacy Policy
This page describes what we collect when you use hantu and how we keep that data protected. We at hantu take your privacy seriously. Your personal information is encrypted, stored securely, and never sold to third parties.
When you open an account on hantu, you provide basic details like your name, email, and phone number. We use this information to verify your identity, process your deposits and withdrawals, and contact you about your account. We also collect data about how you use hantu — which games you play, when you log in, and which payment methods you prefer.
Our privacy practices comply with data protection standards. We store your data only as long as necessary to operate your account and fulfil legal obligations. If you have questions about how we handle your information, our support team responds in English and Indonesian.
What Data We Collect on hantu
We at hantu collect information in two categories: information you provide directly, and information we collect automatically.
Information You Provide to hantu
When you create a hantu account, we ask for your full name, email address, phone number, date of birth, and a password. We use your email to send account notifications and password reset links. Your phone number is used for account recovery if you lose access to your email.
During account verification on hantu, we ask for a copy of your ID and proof of address. We use these documents only to verify your identity and comply with anti-money-laundering regulations. We store these documents securely and do not share them with third parties.
When you deposit funds into hantu, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet, we record the transaction details. We use this information to process your deposit, detect fraud, and maintain transaction records.
Information We Collect Automatically on hantu
We at hantu automatically collect data about your activity on our platform. This includes your login times, the games you play, your bet amounts, and your account balance. We use this data to detect suspicious activity, prevent fraud, and improve our service.
Our servers log your IP address, device type, and browser information. We use this data to troubleshoot technical issues and ensure hantu works smoothly on your device. We also collect information about your internet connection speed to optimise video streaming for live-dealer tables.
hantu uses cookies to remember your login preferences and language settings. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some hantu features may not work correctly without them.
- Account Data
- Name, email, phone, date of birth, ID, address proof. Stored securely and encrypted.
- Transaction Data
- Deposits, withdrawals, payment methods, amounts, timestamps. Retained for seven years for compliance.
- Activity Data
- Games played, bets placed, login times, device information. Used to detect fraud and improve service.
- Cookies
- Session tokens, language preferences, login state. Deleted when you log out or clear your browser.
How We Use Your Data on hantu
We at hantu use your data for specific purposes. We never use your information for marketing without your consent. We do not sell your data to advertisers or data brokers.
Our primary use of your hantu data is to operate your account. We verify your identity, process your deposits and withdrawals, and settle your bets. We also use your data to comply with legal obligations, including anti-money-laundering regulations and tax reporting.
We at hantu use your activity data to detect fraud and prevent abuse. If we notice unusual activity on your account — such as multiple failed login attempts or deposits from different payment methods in quick succession — we may temporarily restrict your account and contact you to verify the activity.
Third-Party Processors and Your Data on hantu
We at hantu work with third-party service providers to operate our platform. These include payment processors, hosting providers, and customer support platforms. We share only the data necessary for these providers to perform their services.
Our payment processors handle deposits and withdrawals on hantu. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, your payment information is processed by the payment provider, not by hantu directly. These providers have their own privacy policies and security standards.
Our hosting provider stores hantu's servers and databases. Our servers may sit outside your jurisdiction. We ensure our hosting provider uses encryption and security measures equivalent to our own standards.
We at hantu do not share your personal data with third parties for marketing purposes. We do not sell your email address, phone number, or account activity to other companies. If we are required to disclose your data by law — such as a court order or regulatory investigation — we notify you unless legally prohibited from doing so.
Your Rights Regarding Data on hantu
You have the right to access your data on hantu. Log into your account and view your profile, transaction history, and activity log. If you want a complete copy of your data, contact our support team. We provide this within 14 days.
You can update your personal information on hantu at any time. If your address or phone number changes, update your profile immediately. This ensures our records are accurate and helps us contact you if needed.
You have the right to request deletion of your hantu account. When you close your account, we delete your personal data within 30 days, except where we are required to retain it for legal or compliance reasons. Transaction records are retained for seven years to comply with financial regulations.
Contact Us About Your Data on hantu
If you have questions about how hantu handles your data, contact our support team. We respond in English and Indonesian via chat, email, or phone. Our team can explain our data practices, help you access your information, or process a data deletion request.
We at hantu are committed to protecting your privacy. Our data practices are transparent and comply with applicable data protection standards. hantu's services are available only where local law permits. Your use of hantu indicates your acceptance of this privacy policy.